Who Needs the Cowboys?
The latest crap that Dan Snyder has thrust upon Washington Redskins fans is that season-ticket holders will be forced to use a specific credit card if they want to charge their tickets. I hate the Redskins, but it’s hard not to sympathize with their fans given what they’ve been forced to tolerate under Danny’s regime.
They still will be able to pay by cash or check, of course, but if they wish to use a credit card, they must use a specially branded Redskins MasterCard issued by a particular credit card company. Clearly, the team is going to enjoy some profits from this arrangement and that’s fine, but they attempt to insult ticket holders by claiming that it would streamline the ticket distribution process. Yeah, right.
This event itself wouldn’t be so bad if it weren’t for Danny’s history of fan indifference, including:
-- Installing some obstructed view seats and forcing season-ticket holders to purchase them before allowing them to check it out first.
-- Charging people $25 to park their cars in lots one mile or more away from the stadium and have them wait in line for a shuttle bus to take them to the stadium. Many found these buses inconvenient and the waits for them ridiculous.
-- Closing off all the public sidewalks that lead to the stadium to prevent people from parking free nearby and walking to the stadium. Danny wanted to protect parking revenue, but was forced to open up the sidewalks after fans successfully sued the team. The team claimed that it was a safety issue, but funny how the sidewalks always would be open after the games when safety issues actually were more critical.
Danny has been able to get away with all of these things because he benefits from a loyal fan base (the season-ticket waiting list reportedly exceeds 105,000), so customer service doesn’t have to be a priority at all. However, one would think that, at some point, the fans will push back.
Redskins fans’ biggest enemy isn’t the Dallas Cowboys, it’s The Danny.
They still will be able to pay by cash or check, of course, but if they wish to use a credit card, they must use a specially branded Redskins MasterCard issued by a particular credit card company. Clearly, the team is going to enjoy some profits from this arrangement and that’s fine, but they attempt to insult ticket holders by claiming that it would streamline the ticket distribution process. Yeah, right.
This event itself wouldn’t be so bad if it weren’t for Danny’s history of fan indifference, including:
-- Installing some obstructed view seats and forcing season-ticket holders to purchase them before allowing them to check it out first.
-- Charging people $25 to park their cars in lots one mile or more away from the stadium and have them wait in line for a shuttle bus to take them to the stadium. Many found these buses inconvenient and the waits for them ridiculous.
-- Closing off all the public sidewalks that lead to the stadium to prevent people from parking free nearby and walking to the stadium. Danny wanted to protect parking revenue, but was forced to open up the sidewalks after fans successfully sued the team. The team claimed that it was a safety issue, but funny how the sidewalks always would be open after the games when safety issues actually were more critical.
Danny has been able to get away with all of these things because he benefits from a loyal fan base (the season-ticket waiting list reportedly exceeds 105,000), so customer service doesn’t have to be a priority at all. However, one would think that, at some point, the fans will push back.
Redskins fans’ biggest enemy isn’t the Dallas Cowboys, it’s The Danny.
posted by DC-Giant at 1:50 PM
1 Comments:
Why are you complaining? You can't deny that the Dan has put a quality product out on the field.
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